Population : 22 mil
7th biggest country in Europe
Local Time : 00:56:48
Local Date : 05-Jul-2009
 Flight times
New York 8 Hr
London 2.5 Hr
Frankfurt 1.5 Hr
Average MCSE annual pay $12k (incl tax)
Romania vs India:
- Similar -often lower- cost of labor.
- With over 2o,ooo IT certifications in 2oo2 Romania surpasses almost all Europe in its IT resource pool creation.
- The business culture is European and your Romanian partners attitude is European
- Romania has a history of scientific achievement and technical expertise
- first romanian build aircraft 1910
- first romanian designed computer 1961
- first romanian designed laser 1962
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Searching for: hsbc makati city
Results FORUM:
RE: outbound campaign-surveys
Hi,
We are an IT / ITES firm in Pune, India and having a capacity of 160 seater call center. We are in other services also. You can get the details from our website. Please send us the details of the campaigns that you have to discuss further. Also if you have your company profile please do send in to us.
Look forward to hear soon and discuss further,
Regards,
Arpana Aeron
+91-9822828517
--
Kalspan Technologies Pvt. Ltd.
http://www.kalspan.com
RE: Fresh U.S leads available
We have Call centers in 3 cities of India (Mumbai, Delhi & Indore) and are interested in any good payout and secured inbound and backoffice / chat based projects at the earliest. We have a capacity of over 150+ seats/ It would be great if v can arrange for a meet inperson. Contacts are : sharmaarakeysh@yahoo,com, cell: 91-9424539829 Edit
We re interested in UK wireless leads with complete customer details with service provider
Available UK Lead Generation Process
If you are looking for UK lead generation process in a JV and you are minimum 50 seater call center with similar experience then forward your company profile along with technical specifications and expansion capacity.
mail: deepsundar.chowdhury@gmail.com
Direct centers are invited.Consultants execuse.
We are particularly looking for Commercial Mortgage and Secured Loan leads.
We currently have a deal that costs me £50 per lead based on the clients actually being able to take a loan and willing to look at a quote.
The lead generator( Call center) and I are talking about a joint venture where we would split the revenues from completed deals rather than pay for leads in the traditional sense. Providing the quality of the leads is decent this should generate more income for both parties.
There is no formal contract for the JV. Basically the idea is that the lead provider gives very high quality leads, which once converted into sales results in a 50/50 split of generated revenues. Depending on the size of the loan this can be upwards of 4%, so you'd make upwards of 2% on each deal when it completes.
We get a basic 2.25% for loans under £10k and 2.75% for those above. 0.5% is added if the prospect takes PPI cover. On top of this, providing we complete 10+ loans with the packager per month we get an additional flat amount of £600 per case on completion.
So, say we do a loan for £10,000 without PPI. This then generates £225, but subject to us generating the necessary volume we also get £600, so the total for that loan is £825. This equates to 8.25%. We'd each get £412.50.
If we do one for £20,000 we get £550, plus the £600. This makes £1150 in total (or equivalent of 5.75%). We'd each get £575.
For each of these cases I would split the amount generate with you (as above) upon payment from the packager (which is usually within days of completion).
We can start the arrangement right away.
We can deal with a large number of leads, but you should keep in mind that the higher the quality the better chance of conversion and payment.
For this reason, for the secured loans, I would want filters of LTV of no more than 75% (incl loan), no unemployed or retired, maximum age of 60, and no adverse credit. The people should of course also be keen to proceed and have that verified by phone before the lead is passed to us expecting us to call and arrange a loan for them.
With regard to commercial mortgages, the simplest ones and the most productive will be those with a need to self certificate income (either because they can't prove enough income for a bank, or their accounts don't stack up), possibly with some light adverse credit, and with an LTV again of 75% (although we can do up to 85% here). With such criteria we can generate up to 4% commissions on loan total. Given that the loans are of a much higher median value (usually £150k+) this can be much more lucrative. We're able to get paid these rates on loans between £50k and £600k (so commissions are between £2,000 and £24,000 for each loan). We can however also do almost any kind of commercial deal (although the commissions will be less) from development cases at highest banks, or leasehold takeaways or off licenses, pubs, hotels, offices, warehouses etc . Since the deals are usually bigger than residential mortgages again this can be very lucrative although total commission for these tends to be in the 1% range.
As before we would split any income made with you 50/50 on completion and payment and we can pay into a UK bank account directly or we can transfer monies via SWIFT to an Indian account as you prefer.
RE: Introduction !
We have Call centers in 3 cities of India (Mumbai, Delhi & Indore) and are interested in any good payout and secured inbound and backoffice / chat based projects at the earliest. We have a capacity of over 150+ seats/ It would be great if v can arrange for a meet inperson. Contacts are : sharmaarakeysh@yahoo,com, cell: 91-9424539829
RE: DIRECT SIGNUP FOR FORM FILLING AND DATA CONVERSION
Dear Mr. Mathur
We are kolkata based firm with a capacity of 19 seater. Please send us the project details at srservices2007@gmail.com
RE: Make $2 Over & Over Again
RE: need performance based centers (15-Sep-2008 13:30)
We have Call centers in 3 cities of India (Mumbai, Delhi & Indore) and are interested in any good payout and secured inbound and backoffice / chat based projects at the earliest. We have a capacity of over 150+ seats/ It would be great if v can arrange for a meet inperson. Contacts are : sharmaarakeysh@yahoo,com, cell: 91-9424539829
www.rxcitymeds.biz
Hi ALL PHARMA FRNDS !
This is ALVIN ARDON
IF you are looking for new client for pharma ....
chat wid me on skype : rxcitymeds
we will give you 30$ flat
all controlled medication available
all cards VISA MASTER AMX
& ALL STATE
So contact me
my skype ID rxcitymeds
regards
Alvin Ardon
www.rxcitymeds.biz
info@rxcitymeds.biz
support@rxcitymeds.b
Wanted a TL or MGR OPS and a team of 10 to 25 agents
The requirement basics are as follows -
TL or MGR - Minimum 6 months relevant experience.
Agents - Same as above in the respective capacity.
Location - NCR
Looking only for self motivated and outgoing people, who are looking for great career opportunity.
Kindly email your CV's in confidence on the following id.
Thanks
bpoexec@gmail.com
Inbound/ Outbound Process Required
We take this opportunity to introduce our company GIPL (Grover Info media Private Ltd.) as one of the latest entrant in the BPO Business with a seating capacity of 200 seats with a Training Room, Managers Cabin Cafeteria for 100 people and Conference hall for 50 people. We have TATA communications as our service partner and all the technology work is been done by TATA itself.
Any consultant with genuine processes Inbound or outbound can contact us @
Business Development Team
Mob : 9910471543 ,9953005140
land Line : 0120-4754714
Fax :0120-4754710
Web :www.gipltech.com
Email : info@gipltech.com
RE: We have ‘ACH Like’check draft processing!
Hi Vince,
We are a startup company in the Philippines set up to operate as an outbound call center with the capacity for future expansion to run inbound operations as well. We are interested in a very good outbound and inbound campaign. Please feel free to call us at (63)74-304-1960/(63)74-300-1961. Look for Clem or Vilma.
RE: DIRECT SIGNUP FOR FORM FILLING AND DATA CONVERSION
Hi we are a group of BPO's across India with presence in 3 location (Mumbai, Delhi & Indore) we have a capacity of over 250+ seats and are looking for good inbound and back office/Chat processes with good payouts. You are requested to plz forwards details of all such for a long term business relationship. If possible, also schedule for a meet in person for better coordination.
sharmaarakeysh@yahoo.com
91-9424539829
RE: Reply
Hello sir,
We are swetha IT solutions from india.We would like to receive projects pertaining to USA base BPO. If you have detailed regarding above mentioned project.kindly send us as soos as you can.mail me at sis.coimbatore@gmail.com
and sis_coimbatore@yahoo.com
Regards
Mahendran
MY COMPANY PROFILE
Swetha IT Solutions
QUALITY SPEADY FRIENDLY
Swetha IT Solutions is a young, dynamic and aggressively growing company with office cradled in Tamil Nadu, India. We offer our clients a wide range of IT/ITES services including onsite and offshore consulting, delivering high quality, cost effective solutions that meet our clients' expectations. We give our clients the power to address their challenges and gain a competitive edge in the global market.
At Swetha, we understand that delivering client-focused solutions involves not only development of the optimal solution using the most appropriate tools and technologies but also implementation of the solutions developed in the client environment. Given the fact that product and project life cycles are constantly growing shorter, we understand that setting and meeting aggressive implementation schedules is a must for realizing planned payoffs for projects.
Further, maintaining the highest standards of quality is a prerequisite for avoiding time and cost overruns. We are committed to devote all resources towards meeting your targets. We spend considerable time in the planning and design stages and then provide appropriate resources to the engagement.
Our Vision:
To set up a benchmark in the Industry and to be the preferred vendor to our clients by delivering best-in-class solutions and edge out competition.
Our Mission:
To constantly strive towards excellence in providing Oxus products and solutions cost-effectively and to the highest standards, anywhere in the world.
Our Strengths:
 Skilled Workforce
 Technological advancement
 Integrity
 Quality Deliveries
 Time Management
 Security and confidentiality
 Customer satisfaction
OUR SERVICES:
BPO Swetha, services are designed to provide end-to-end "outsourcing solutions" to our clients. A dedicated operations team supports each delivery platform. Through a mixture of talent, technology, and best practices, Oxus helps clients define how to improve efficiency and lower costs for their various functions by offshore outsourcing. Our services includes
 Form Filling
 Data conversion
 Data Processing
 Web Designing
 e- accountancy
 Email management
 Outsourcing
Infrastructure:
We have a facility designed for highly reliable 24x7 operations. We are currently averaging up time of over 99.9%.
 Complete redundancy through multiple alternate links
 Current capacity of 25 +2 seats (2 Shifts)
 Adequate power backups in the form of UPS
 High bandwidth Internet connection
 Ability to provide integrated voice, e-mail and chat support
 Excellent reporting features
We have established procedures to ensure the safety, reliability and confidentiality of systems, personnel and data.
Contact Us:
Swetha IT Solutions
167, First Floor, Kannan Tower,
Hope College, Peelamedu Post
Coimbatore, - 641 004
Tamil Nadu (INDIA)
Tele Fax : +91 422-4518146
Mobile : + 91 9894233349, Edit
RE: UK Campaign Huge Payout
Dear Jennifer,
We would like to take this opportunity to introduce E2S Corp - A BPO Services provider to your esteemed organization. This facility bases in Pune & Hyderabad - India, has a seating capacity of 300, with technology and infrastructure in place to handle voice based and non-voice based business processes. Having implemented state of the art technology, E2S Corp also lays great emphasis on its human resources (The bright spark of this Organization), whereby all individuals are screened and tested thoroughly before becoming a part of the E2S family. We can provide you with 5 seats to 500 seats depending on your requirements. Following are the areas in which we specialize. Please let me know your ideas and views how we can work on any possible opportunity you may foresee.
Current Services
- Inbound and Outbound Processes
- Appointment setting
- Customer service (24/7 * 365)
- Technical Support (24/7 * 365)
- Surveys
- Data / Charge Entry
- Data Conversion
- Transaction processing
- Payment processing
- Order Taking
- Medical Billing / Coding
- Live chat
- Software Development
- SharePoint support
Thanking you in advance and looking forward to a fruitful business relationship.
Best regards,
David Kannon
Manager Business Development
E2S Technologies India (P) Ltd,
Email: david@e2scorp.com
Cell: +91 9966243234
RE: Romanian Serious CallCenter
We have Call centers in 3 cities of India (Mumbai, Delhi & Indore) and are interested in any good payout and secured inbound and backoffice / chat based projects at the earliest. We have a capacity of over 150+ seats/ It would be great if v can arrange for a meet inperson. Contacts are : sharmaarakeysh@yahoo,com, cell: 91-9424539829
RE: Exclusive Outbound Campaign
Dear Sirs,
We would like to take this opportunity to introduce Timex BPO to your
esteemed organization.
This facility bases in Colombo - Sri Lanka, has a seating capacity of
50, with technology and infrastructure in place to handle voice based
and non-voice based business processes.
Having implemented state of the art technology, Timex also lays great
emphasis on its human resources (The livewire of this Organization),
whereby all individuals are screened and tested thoroughly before
becoming a part of the Timex family.
Thanking you in advance and looking forward to a fruitful business
relationship
Best Regards,
Sm. Muralidharen
Chief Operating Officer
Tel: +94 11 4740020 -21 / +94 11 2337260 - 21
Mobile / SMS: +94 777 368693
Email: murali@timexbpo.com
Web: http://www.timexbpo.com
RE: Outbound/Inbound Programs Needed
We have Call centers in 3 cities of India (Mumbai, Delhi & Indore) and are interested in any good payout and secured inbound and backoffice / chat based projects at the earliest. We have a capacity of over 150+ seats/ It would be great if v can arrange for a meet inperson. Contacts are : sharmaarakeysh@yahoo,com, cell: 91-9424539829
mobile phones
We are from (madrid spain). STARLINKS MOBILE PHONES PLC We are Dealer,Importers and Exporters,in all kinds of mobile phones ranges from Nokia/Samsung/LG/Sony Ericsson/Motorola/Alcatel/panasonic With Bluetooth, all Brands and Models of Nextel Phones. This are new Brand New T2 Euro specs, unlocked, sim-free, no operator logo, come in their original sealed box, With 1 year international warranty from the manufacturer,ALSO SUPPORT English & Spanish manual, Finland made. Equipped with a variety of high frequency, a large team of professional personnel. As a result, we have the capacity to develop and design all kinds of products and are able to offer an OEM service for our client's customers orders. We believe in the principal of 'Quality First, Reputation Utmost and Reasonable Prices,' and have established good business relationships with customers throughout Europe, North America and Japan and many other country yet not to be listed. In a bid to further our company, we are focused on strengthening our management system, controlling product quality and providing customers with the best products possible. STARLINKS MOBILE PHONES PLC. Sincerely looks forward to receiving your comments and suggestions. If you are interested in any of our products, please do not hesitate to contact us for further information. It is our wish to build a mutually beneficial business relationship with your company in the near future.
BY: Christiana Williams
(Sales Mananger)
see the prices list
Nokia 3650-- US$185
Nokia 3660-- US$195
Nokia 5100-- US$65
Nokia 5140-- US$110
Nokia 5210-- US$40
Nokia 5510-- US$105
Nokia 5550-- US$50
Nokia 5170iR-- US$39
Nokia 6020-- US$130
Nokia 6670-- US$105
Nokia 6630-- US$175
Nokia 6100-- US$80
Nokia 6108-- US$90
Nokia 6220-- US$105
Nokia 6230-- US$110
Nokia 6260-- US$135
Nokia 6310-- US$69
Nokia 6310i-- US$70
Nokia 6500-- US$60
Nokia 6510-- US$60
Nokia 6600-- US$135
Nokia 6610-- US$80
Nokia 6630-- US$175
Nokia 6170-- US$145
Nokia 6650-- US$82
Nokia 6800-- US$105
Nokia 6820-- US$110
Nokia 7200-- US$185
Nokia 7210 Turquoise-- US$100
Nokia 7230-- US$120
Nokia 7250-- US$120
Nokia 7250i-- US$120
Nokia 7260-- US$135
Nokia 7280-- US$155
Nokia 7600-- US$165
Nokia 7610-- US$195
Nokia 7650-- US$160
Nokia 8250-- US$65
Nokia 8310-- US$90
Nokia 8910 Titanium-- US$160
Nokia 8910 Black-- US$165
Nokia 8910i-- US$185
Nokia 8890-- US$115
Nokia 8800-- US$220:00
Nokia 8850 Special Edition-- US$105
Nokia 8850 Gold Edition-- US$120
Nokia 8855-- US$125
Nokia 9210 Communicator-- US$195
Nokia 9210i Communicator-- US$195
Nokia n70----$180usd
Nokia n90-----$200usd
Nokia n91----$220usd
Nokia N-Gage-- US$130
Nokia 9300 (communicator)-- US$200
Nokia 9500 (communicator)-- US$210
Sony Ericsson P800-- US$155
Sony Ericsson P900-- US$205
Sony Ericsson P910i-- US$210
Sony Ericsson T28 World-- US$45
Sony Ericsson T230-- US$55
Sony Ericsson T300-- US$55
Sony Ericsson T310-- US$50
Sony Ericsson T600-- US$69
Sony Ericsson T610-- US$130
Sony Ericsson T630-- US$135
Sony Ericsson T68i-- US$105
Sony Ericsson T68m-- US$110
Sony Ericsson Z200-- US$100
Sony Ericsson Z600-- US$170
Sony CMD-Z5-- US$90
Sony CMD-MZ5-- US$155
Sony Ericsson R520m-- US$100
Sony Ericsson R380 World-- US$90
Sony Ericsson R380s-- US$105
Sony Ericsson S700-- US$175
Sony Ericsson K500i-- US$180
Sony Ericsson K700i-- US$189
Samsung SGH A500-- US$70
Samsung SGH A800-- US$70
Samsung SGH C100-- US$85
Samsung SGH E400-- US$125
Samsung SGH E600-- US$129
Samsung SGH E700-- US$130
Samsung SGH E715-- US$155
Samsung SGH-E810-- US$140
Samsung SGH-E820-- US$150
Samsung SGH-E800-- US$155
Samsung SGH-E850-- US$140
Samsung SGH D410-- US$150
Samsung SGH D500-- US$155
Samsung SGH P400-- US$135
Samsung SGH P510-- US$139
Samsung SGH N188-- US$110
Samsung SGH N288-- US$60
Samsung SGH N500-- US$60
Samsung SGH N620-- US$60
Samsung SGH M100-- US$45
Samsung SGH P400-- US$140
Samsung SGH P410-- US$145
Samsung SGH P500-- US$155
Samsung SGH Q105-- US$40
Samsung SGH Q300--- US$70
Samsung SGH S100-- US$90
Samsung SGH S200-- US$100
Samsung SGH S300-- US$105
Samsung SGH S307-- US$130
Samsung SGH S500-- US$109
Samsung SGH T100-- US$100
Samsung SGH T200-- US$125
Samsung SGH T400-- US$60
Samsung SGH T500-- US$90
Samsung SGH T700-- US$99
Samsung SGH V200-- US$105
Samsung SGH VM680-- US$100
Samsung SGH X400-- US$105
Samsung SGH X410-- US$130
Samsung SGH X426-- US$129
Samsung SGH-C200-- US$125
Samsung SGH-X460-- US$140
Samsung SGH-X450-- US$130
Samsung SGH-X120-- US$99
Samsung SGH X600-- US$145
Samsung SGH-X610-- US$140
Samsung SGH-Z105-- US$120
Motorola A008-- US$50
Motorola A388-- US$70
Motorola A388c-- US$120
Motorola C350-- US$69
Motorola E360-- US$60
Motorola E365-- US$110
Motorola E380-- US$95
Motorola E398-- US$125
Motorola MPX200-- US$180
Motorola Timeport 280-- US$80
Motorola T720-- US$65
Motorola T720i-- US$85
Motorola V3Razor-- US$145
Motorola V66-- US$60
Motorola V60-- US$70
Motorola V60i-- US$75
Motorola V70-- US$105
Motorola V80-- US$115
Motorola V290-- US$80
Motorola V750-- US$125
Motorola V525-- US$139
Motorola V300-- US$130
Motorola V400-- US$125
Motorola V500-- US$130
Motorola V600-- US$140
Siemens CL50-- US$70
Siemens CL55-- US$65
Siemens M55-- US$120
Siemens MC60-- US$79
Siemens ME45-- US$50
Siemens S45-- US$60
Siemens SL42-- US$65
Siemens SL45i-- US$69
Siemens S55-- US$85
Siemens SL55-- US$125
Siemens SX45-- US$155
Siemens SX1-- US$180
Siemens Xelibri 1-- US$60
Siemens Xelibri 2-- US$70
Siemens Xelibri 3-- US$110
Siemens Xelibri 4-- US$80
Siemens Xelibri 5-- US$65
Siemens Xelibri 6-- US$85
Siemens Xelibri 7-- US$85
Siemens Xelibri 8-- US$95
Nextel i55sr-- US$65
Nextel i90-- US$59
Nextel i95cl-- US$70
Nextel i60c-- US$40
Nextel 6510TM-- US$110
Nextel i730-- US$85
Nextel i733-- US$95
Nextel i736-- US$105
Nextel i830-- US$115
Nextel i860-- US$125
Nextel i930-- US$140
Do kindly reply back if you are interested and as you do may God
bless you . so you can contact us at:godlinksmobilephones@outgun.com,starlinksplc@central.co.za,starlinksplc@v3mail.com,starlinksplc@yahoo.com,zimcophones@yahoo.com.http://forums.cjb.net/starlinksplc.html,http://blogs.cjb.net/starlinksplc/,http://blogs.cjb.net/starlinksplc/61756/
Inbound/ Outbound Process Required
We take this opportunity to introduce our company GIPL (Grover Info media Private Ltd.) as one of the latest entrant in the BPO Business with a seating capacity of 200 seats with a Training Room, Managers Cabin Cafeteria for 100 people and Conference hall for 50 people. We have TATA communications as our service partner and all the technology work is been done by TATA itself.
Any consultant with genuine processes Inbound or outbound can contact us @
Business Development Team
Mob : 9910471543 ,9953005140
land Line : 0120-4754714
Fax :0120-4754710
Web :www.gipltech.com
Email : info@gipltech.com
RE: $200 COMMISSION FOR HOME SECURITY CAMPAIGN
Hi!This is Anit from Oceans5 Infotel.I would be interested in doing your project..kindly visit us at www.oceans5.co.in
and you could more insights of my company..
However, let me brifly run you through Oceans5...
Welcome aboard to our shores! With us, you get quality - on time, every time.
Experience the difference in outsourcing.
Strategically positioned in Bangalore(Karnataka), India, Oceans5 InfoTech has all the required ingredients of an awesome Call center - Management, Finance, Infrastructure, Technology, Know-how, Talent, Cost-effective resources, Business network and Connectivity - to create that positive impact in the industry.
Prologue:-
Telemarketing Outsourcing from Oceans5 Lets You Concentrate on Your Core Business
Is your company introducing a new product, but you're worried you don't have enough customer service representatives to adequately provide customer support? Have you recently launched a massive direct response campaign, but you're afraid that your call center just isn't up to the task? Did your company recently have a product recall or some other problem that resulted in a massive influx of calls and a disruption in your normal business routine? Let's face it, it's hard to quickly and efficiently ramp up the number of agents and add new workstations to your call center overnight. That's why companies are no longer shy about going to contract with the telemarketing outsourcing professionals. There are many advantages to telemarketing outsourcing, not the least of which is that it lifts the burden of worrying about scalability and enables you to concentrate on your core business.
Oceans5:-
Welcome aboard to our shores! With us, you get quality - on time, every time. Experience the difference in outsourcing.
Strategically positioned in Bangalore(Karnataka), India, Oceans5 InfoTech has all the required ingredients of an awesome Call center - Management, Finance, Infrastructure, Technology, Know-how, Talent, Cost-effective resources, Business network and Connectivity - to create that positive impact in the industry.
We offer a full suite of services and solutions to meet all of your telemarketing outsourcing needs. Whether you are looking to outsource outbound telemarketing services or inbound call center services. Our services can be readily adapted to meet your specific business objectives. Not only does Oceans5 have the professional staff you need to handle the unexpected (or expected), it also offers the advanced technology, tools and capabilities to carry out your goals efficiently and cost-effectively -- and keep your customers happy and loyal.
In general, today's telemarketing outsourcing companies offer far better services than they did a few years ago. That's because they have learned that in order to succeed, they have to deliver services that are at least as good, if not better, than those already offered by their clients. Companies that offer telemarketing outsourcing have to run their operations supremely well, simply because they're in the business of providing top notch sales and customer service - that's what they do, their reason for being. Telemarketing outsourcing companies which run shoddy operations tend to not last long, simply because telemarketing outsourcing is very much a word of mouth business. Usually if a client finds that the telemarketing outsourcing company it hired actually hurting its business more than it helped, it not only spells the end of the relationship but also means the loss of several more potential customers.
One of the main advantages of going with a telemarketing outsourcing company is that they're experts at hiring qualified agents. That means right-off-the-bat you get a pool of highly qualified, well-trained and very often seasoned agents who know how to handle all different types of customer interaction scenarios.
Oceans5 hires only high-quality, motivated workers who can make sound judgment calls when interacting with even the most difficult of customers. These agents not only have the basic skill sets needed to deal every type of interaction, they also have the ability to quickly grasp new concepts and tailor their interactions based on your specific business rules or general business philosophy. This is made possible through the company's high quality training program, which involves role-playing exercises, peer tutoring, on-the-job-training and other successful training techniques. Agents get specific product and service training with skill specific modules including consultative sales training; gatekeeper techniques; customer service etiquette; vocal control and voice quality; effective listening skills; handling a difficult customer situation; rapport building; and more. All agents must pass a final skills certification exercise, assuring a customer's telemarketing team is comprised of professional, knowledgeable and highly qualified personnel. In addition, agents must undergo a re-certification whenever a training module is changed or updated.
As a result, Oceans5 personnel are able to make your customers feel confident and comfortable that they are dealing with a first class operation, which in turn leads to increased sales and improved customer loyalty. Influent not only trains its agents to ensure that they are on top of their game at all times, the telemarketing outsourcing company also employs a rigorous quality assurance process, with all sales digitally recorded and then verified, both voice and data.
Which brings us to another advantage of going with a telemarketing outsourcing company: You get the very best and latest in communications technology. With Oceans5's highly capable IT staff, the company is able to carefully match the appropriate technology with each client's unique challenges. The result is technically advanced, yet tailored solutions for both inbound service and outbound telemarketing and sales. Influent, like many of the best telemarketing outsourcing companies, offers an all-IP networking architecture featuring the latest in predictive dialing technology coupled with a hosted switch solution that provides for flexible and secure data exchange.
Perhaps the real allure of a telemarketing outsourcing company lies in its ability to tailor its services to meet the specific needs of each client. Effective and reliable telemarketing outsourcing companies such as Influent take the time to meet with their clients and learn all about their business before going to contract - and before making contact with a client's customers. In fact, this is so important to the telemarketing outsourcing company that its tagline is "Your Business is Our Language."
So the next time you're in a bind and expecting the deluge of phone calls to start pouring in any minute, remember that there's a very viable option for you out there: telemarketing outsourcing. With Influent, you'll not only get the best agents and the best technology, you'll also get a telemarketing outsourcing company that cares about your business and will do everything it can to make your customers feel like they're doing business with you ... and only with you.
Our services can be used for various business segments to serve the purpose -- lesser overheads, more investments, enhanced information and knowledge support and surplus revenue.
Outbound Call Center:-
Outbound Call Centers provide services, which are outbound in nature, like providing telemarketing or appointment filling services. The following is some of the outbound call center services that we specialize in:
* Telemarketing
* Appointment fixing
* Deal closing support
* Dynamic order filling services
* Customer satisfaction surveys
* Payment reminder
* Debt Collection
* Credit card verification solutions
* Outsourcing program notice
* Advertising and brand management solutions
* Follow-up calls and mailers
* Business correspondence assistance
* Registration and confirmation functions to a call center.
Vision:-
To establish and sustain enviable quality standards in the realm of Call centers.
Mission:
Our mission is to focus onto delivering quality on time and every time.
BPO Services are usually tainted with serious quality issues when delivered on time. It calls for a concerted effort to adhere to deadlines while remaining focused onto the stringent quality measures.
Oceans5 Infotech has evolved into the current position by the virtue of highly focused business policies, adopting modern tools & management techniques and through policies for retention of talented human resources.
Being an "Equal-Opportunity-Employer", Oceans5 Infotech attracts the best of the workforce from the city and far.
We will provide you one of the best work environments in the industry, and also set you on a career path that's solely driven by your own efforts, talent, and dedication. Our compensation package is one of the best in the industry meant to draw, reward, and retain the best talent in our company.
Feedback:-
Oceans5 InfoTech treats your opinion with the utmost importance and confidentiality it deserves. We would love to hear from our valued clients and employees alike.
In the unlikely event of any discomfort with any of our dealings, methodology or process, please do not hesitate to e-mail us without losing any time. You certainly would be doing us a favor even by criticizing us. We are committed to treating all your feedbacks as positive criticism.
Our clients may e-mail us their feedback to info@oceans5.co.in
Oceans5 Infotech is part of Oceans5 Incorporation Pvt Ltd., having their Operations in Bangalore, India. Our Primary focus is in providing cost-effective Business Process Outsourcing (BPO) and Call Center Services.
Oceans5 is a professionally managed company committed to catering to the needs of the demanding field of Customer service
History:-
Our team of professionals comprise of highly qualified Call Center Professionals. From our offshore facility located in Bangalore, India, Our offshore development capabilities allow us to deliver great value to our clients. Furthermore, our emphasis on quality and on Cost-effective Business Solutions would provide reliable, timely services making us the preferred choice of our clients.
At Oceans5, we have an edge over our competitors because of our total reliability, customer focus, and complete accountability to our clients' requirements.
You will find us charged with professionalism and motivated to excel in all our functions that are part of this inspiring field.
Offerings:-
Good composition consumes a lot of dedicated effort and technology. We have an abundant supply of both. Our team gives it all it takes so that the output in the end looks humdinger. We strive to achieve appreciation from our customers. Nothing less will suffice because we believe that a client's admiration for our work is the best remuneration that we can possibly get.
Oeans5 offers a state of art Call Center facility with latest technology and competent personnel, ensuring cost effective solution to meet the inbound and outbound calling requirements. We provide round the clock services and support to our clients and ensure that you reach your customer anywhere and everywhere, anytime and every time. We provide extensive training for the call center agents on the accent and telephone handling skills. Our training covers Accent and conversation skills, Call center etiquette, Internet skills, Sales skills and Technical skills.
Outbound Services:-
* Direct Marketing Campaigns
* Selling Services/Policies
* Up-selling & Cross-selling
* Prospecting & Lead Generation
* Appointment Setting
* Data Cleansing
* Market Research
Inbound Services:-
* Customer Support
* Insurance Claim & Verification
* Data-Base Management
* Order Taking Services
Value Preposition:-
With regards to Data, Data Cleaning, e mail Capture, Appointment setting: and Lead Generation Oceans5 provides value through:-
* Productive professional telemarketing services supplied by highly trained agents with concise accents.
* Automated back end systems are in place to effectively manage data and track call backs etc.
* Intelligent agents highly trained to a level where they can have business conversations and accurately procure data.
* A management team available upon request to provide timely updates and ensure that campaigns are successful.
* The provision of free, easy to understand reports. Real time reporting can also be supplied upon request.
* The support of our skilled IT team who will deliver data in any format the client requires.
* An independent quality team to check records and ensure accuracy.
* The ability to listen to Oceans5's working calls; in real time from clients own office in the U.S, the U.K, Australia & New Zealand.
* Recorded voice files available on request.
* With regards to e mail capture activity, we are totally convinced of the quality of delivery and offer a unique guarantee. In the event of an e mail 'bounce back', this will be rechecked without charge.
* Details of appointments made during an appointment setting campaign are sent daily to the client by means of a mail merged word document and in MS Excel format. This enables a client to import the information into their CRM.
Welcome to our shores!
Oceans5 is a leading specialist telemarketing company located in Bangalore- India, offering comprehensive telemarketing solutions to SME's / FTSE's across the U.K, the U.S, Australia and New Zealand.
Our strategic expertise lies in delivering quality service within stipulated time scales, maximizing your business opportunities. Oceans5 Infotel has all the required ingredients of a professional Call Center, be it in-terms of Management, Finance, Infrastructure, Technology, Know-how, Talent, Cost-effective resources, Business network and Connectivity - to create that phenomenal positive impact to the Industry.
At Oceans5, we have an edge over our competitors because of our total reliability, customer focus, and complete accountability to our clients' requirements. You will find us charged with professionalism and motivated to excel in all our functions that are part of this inspiring field.
Oceans5:-
Oceans5 as a nascent company in the sphere of Call Centre operations relies on the clandestine clout of its directors. Oceans5 was established in the tail end of 2007, to help SME's offering bureau style services at offshore prices. This enables companies with limited marketing budgets to create new sales and marketing opportunities effectively and efficiently.
Oceans5 offering is aimed at giving impetus to the revenue generation process, enabling clients to increase their market share more quickly and all the more at a lower cost, that they could be employing in house sales people.
So, if you are looking for reliable, professional, flexible, fast and low cost business opportunity, well drop your anchor steadfast here.
Our offshore delivery strength is built on a robust, flexible and scalable IT-enabled platform and well-honed processes - stems from its ability to understand clients' service delivery requirements and provide customized solutions through a rapid and smooth transition to outsourced delivery.
So, if you are looking to work on a win - win relationship, we have a solution to offer....
Call us now: - + 91- 97400 11903 or e-mail: info@oceans5.co.in
INDUSRTY EXPERIENCE
Management - Industry Experience:
Voiced based services Non Voiced based services
Outbound Inbound
Appointment Setting Enquiry Lines
Lead Generation Customer Support Data Transcription
Market Research Technical Help Desk Audio Transcription
Seminar Invites Audio Transcription
Surveys
List Cleansing
Data / Name Capture
Email Capture
 Telecoms
 Web Solutions
 Business Coaching & Mentoring
 Lead Generation
 Mortgage
 Financial Outsourcing
 Data Cleansing
 Leisure Solutions
 Business Process Outsourcing
 Seminar Bookings
 Market Research & Survey
 Utilities
 Insurance
 Publishing
 Security
Oceans5 as a formidable outsourcing business solution:
 Are you launching a new product or service?
 Do you want to increase your customer base?
 Do you want to decrease your overhead cost and maximize your business growth potential?
We at Oceans5 help you to attain and deliver all the above and much more services with a greater control at a cost effective price
One of the main advantages of going with Oceans5 is that we hire the best personnel. That means right-off-the-bat you get a pool of highly qualified, well-trained and very often seasoned agents who know how to handle all different types of customer interaction scenarios.
STAFF& TRAINING:
Our work force is our strongest asset.... Oceans5 hires only high-quality, motivated workers who can make sound judgment calls when interacting with even the most difficult of customers. These agents not only have the basic skill sets needed to deal every type of interaction, they also have the ability to quickly grasp new concepts and tailor their interactions based on your specific business rules or general business philosophy. This is made possible through
The company's high quality training program, which involves role-playing exercises, peer tutoring, on-the-job-training and other successful training techniques. Agents get specific product and service training with skill specific modules including consultative sales training; gatekeeper techniques; customer service etiquette; vocal control and voice quality; effective listening skills; handling a difficult customer situation; rapport building; and more. All agents must pass a final skills certification exercise, assuring a customer's telemarketing team is comprised of professional, knowledgeable and highly qualified personnel. In addition, agents must undergo a re-certification whenever a training module is changed or updated.
As a result, Oceans5 personnel are able to make your customers feel confident and comfortable that they are dealing with a first class operation, which in turn leads to increased sales and improved customer loyalty. Influent not only trains its agents to ensure that they are on top of their game at all times, the telemarketing outsourcing company also employs a rigorous quality assurance process, with all sales digitally recorded and then verified, both voice and data.
Which brings us to another advantage of going with a telemarketing outsourcing company: You get the very best and latest in communications technology. With Oceans5's highly capable IT staff, the company is able to carefully match the appropriate technology with each client's unique challenges. The result is technically advanced, yet tailored solutions for both inbound service and outbound telemarketing and sales. Influent, like many of the best telemarketing outsourcing companies, offers an all-IP networking architecture featuring the latest in predictive dialing technology coupled with a hosted switch solution that provides for flexible and secure data exchange.
Perhaps the real allure of a telemarketing outsourcing company lies in its ability to tailor its services to meet the specific needs of each client. Effective and reliable telemarketing outsourcing companies such as Influent take the time to meet with their clients and learn all about their business before going to contract - and before making contact with a client's customers. In fact, this is so important to the telemarketing outsourcing company that its tagline is "Your Business is Our Language."
So the next time you're in a bind and expecting the deluge of phone calls to start pouring in any minute, remember that there's a very viable option for you out there: telemarketing outsourcing. With Oceans5, you'll not only get the best agents and the best technology, you'll also get a telemarketing outsourcing company that cares about your business.
Value Preposition:-
With regards to Data Cleansing, Appointment setting, Lead Generation, Mail Shot follow up's, Oceans5 provides value through:-
 Productive professional telemarketing services supplied by highly trained agents with concise accents.
 Automated back end systems are in place to effectively manage data and track call backs etc.
 Intelligent agents highly trained to a level where they can have business conversations and accurately procure data.
 A management team available upon request to provide timely updates and ensure that campaigns are successful.
 The provision of free, easy to understand reports. Real time reporting can also be supplied upon request.
 The support of our skilled IT team who will deliver data in any format the client requires.
 An independent quality team to check records and ensure accuracy.
 The ability to listen to Oceans5's working calls; in real time from clients own office in The U.K, The U.S, Australia & New Zealand.
 Recorded voice files available on request.
 With regards to e mail capture activity, we are totally convinced of the quality of delivery and offer a unique guarantee. In the event of an e mail 'bounce back', this will be rechecked without charge.
 Details of appointments made during an appointment setting campaign are sent daily to the client by means of a mail merged word document and in MS Excel format. This enables a client to import the information into their CRM.
SERVICES:
Our services can be used for various business segments to serve the purpose -- lesser overheads, more investments, enhanced information and knowledge support and surplus revenue.
Outbound Call Center:-
Outbound Call Centers provide services, which are outbound in nature, like providing telemarketing or appointment filling services. The following is some of the outbound call center services that we specialize in:
Telemarketing
Appointment fixing
Customer satisfaction surveys
Credit card verification solutions
Outsourcing program notice
Advertising and brand management solutions
Follow-up calls and mailers
Business correspondence assistance
Registration and confirmation functions to a call center.
Vision:-
To establish and sustain enviable quality standards in the realm of Call centers.
Mission:
Our mission is to focus onto delivering quality on time and every time.
BPO Services are usually tainted with serious quality issues when delivered on time. It calls for a concerted effort to adhere to deadlines while remaining focused onto the stringent quality measures.
Oceans5 Infotel has evolved into the current position by the virtue of highly focused business policies, adopting modern tools & management techniques and through policies for retention of talented human resources.
Being an "Equal-Opportunity-Employer", Oceans5 Infotel attracts the best of the workforce from the city and far.
We will provide you one of the best work environments in the industry, and also set you on a career path that's solely driven by your own efforts, talent, and dedication. Our compensation package is one of the best in the industry meant to draw, reward, and retain the best talent in our company.
Feedback:-
Oceans5 INFOTEL treats your opinion with the utmost importance and confidentiality it deserves. We would love to hear from our valued clients and employees alike.
In the unlikely event of any discomfort with any of our dealings, methodology or process, please do not hesitate to e-mail us without losing any time. You certainly would be doing us a favor even by criticizing us. We are committed to treating all your feedbacks as positive criticism.
Our clients may e-mail us their feedback to info@oceans5.co.in
Oceans5 Infotel is part of Oceans5 Incorporation Pvt Ltd., having their Operations in Bangalore, India. Our Primary focus is in providing cost-effective Business Process Outsourcing (BPO) and Call Center Services.
Oceans5 is a professionally managed company committed to catering to the needs of the demanding field of Customer service
Outbound Services:-
* Direct Marketing Campaigns
* Selling Services/Policies
* Up-selling & Cross-selling
* Prospecting & Lead Generation
* Appointment Setting
* Data Cleansing
* Market Research
Inbound Services:-
* Customer Support
* Insurance Claim & Verification
Data-Base Management
* Order Taking Services
Value Preposition:-
With regards to Data Cleansing, Appointment setting, Lead Generation, Mail Shot follow up's, Oceans5 provides value through:-
* Productive professional telemarketing services supplied by highly trained agents with concise accents.
* Automated back end systems are in place to effectively manage data and track call backs etc.
* Intelligent agents highly trained to a level where they can have business conversations and accurately procure data.
* A management team available upon request to provide timely updates and ensure that campaigns are successful.
* The provision of free, easy to understand reports. Real time reporting can also be supplied upon request.
* The support of our skilled IT team who will deliver data in any format the client requires.
* An independent quality team to check records and ensure accuracy.
* The ability to listen to Oceans5's working calls; in real time from clients own office in the U.S, the U.K, Australia & New Zealand.
* Recorded voice files available on request.
* With regards to e mail capture activity, we are totally convinced of the quality of delivery and offer a unique guarantee. In the event of an e mail 'bounce back', this will be rechecked without charge.
This enables a client to import the information into their CRM.
History:-
Our team of professionals comprise of highly qualified Call Center Professionals. From our offshore facility located in Bangalore, India, Our offshore development capabilities allow us to deliver great value to our clients. Furthermore, our emphasis on quality and on Cost-effective Business Solutions would provide reliable, timely services making us the preferred choice of our clients.
At Oceans5, we have an edge over our competitors because of our total reliability, customer focus, and complete accountability to our clients' requirements.
You will find us charged with professionalism and motivated to excel in all our functions that are part of this inspiring field.
Offerings:-
Good composition consumes a lot of dedicated effort and technology. We have an abundant supply of both. Our team gives it all it takes so that the output in the end looks humdinger. We strive to achieve appreciation from our customers. Nothing less will suffice because we believe that a client's admiration for our work is the best remuneration that we can possibly get.
Oeans5 offers a state of art Call Center facility with latest technology and competent personnel, ensuring cost effective solution to meet the inbound and outbound calling requirements. We provide round the clock services and support to our clients and ensure that you reach your customer anywhere and everywhere, anytime and every time. We provide extensive training for the call center agents on the accent and telephone handling skills. Our training covers Accent and conversation skills, Call center etiquette, Internet skills, Sales skills and Technical skills.
Management Team at Oceans5:-
Oceans5 as a company could be nascent in its Call Center Operations. However the clandestine clout of Oceans5 lies with its promoters.
Anit Jayakumar
Director:-Operations & Training
Anit Jayakumar (a) Alan Adams, a flamboyant cadre in the realm of Relationship Management strongly abides by the motto" Virtues n Arduous".
Smitten by the Call Center bug way back in 2000, Anit started his Call Center career as an entry level Customer support representative with DSQ software (Antarix), well! From then on there was no turning back. Eight Years in the realm and he still relishes every minute of it.
Anit has held several Senior Management positions with companies like DSQ, Softlogic Systems and Origin Call Center.
Anit has handled different processes during his tenure as Call Center Manager. His has hands-on expertise in handling outbound operations in the following arena:
Leisure concepts, Financial services (Mortgage, Credit card) and Telecommunication services spread across the U.S, the U.K, Australia & New Zealand.
Backed by a Masters degree in Business Administration from the University of Lincolnshire and Humberside (Hull) U.K, Anit's domain has been the threshold of operations and training. The tagline of his life has been "An ounce of doing is worth a ton of Talking"
Technology has been the key buzz word ever since the modern era has took the reins of the world; it has paved way for several inventions and innovations to happen in a big way. Alas! This would not have been possible had it not been for the six letter word: - Energy.
"S" an angel synchronizing with energy has caused a paradigm shift and redefined the word: - Synergy.
Well! It's this phenomenal word Synergy that keeps Oceans5 at the helm of its Operations.
Subbaiah:-
Director:- Information Technology and Infrastructure
Starting his career with the entertainment industry and spending a good amount of 7 years with some of the biggest names in the market, he moved on to head the marketing team With a Dubai based Oil Rig trading company for a span of 3 years
The call of the motherland brought back Subbaiah to India, And by joining 24/7 Customer Pvt Ltd at the entry level he soon grew to the position of a Team Leader with in a span of 6 months and to a Senior Team Leader within a span of another 6 months.
Subbaiah left 24/7 Customer Pvt Ltd after a span of two and a half years to Join Origin Call Centre to spearhead the Technology arena of the Call Centre.
Subbaiah a gizmo freak has a natural flair for technology. He has been instrumental in enhancing the technological attributes at Origin Call centre. Profound knowledge and expertise in handling outbound dialers.
During his tenure with Origin Call Centre, Subbaiah has orchestrated several intricate Technical helpdesk functions.
Has recruited, trained and deployed IT Infrastructure and call center specialist during the different phases of the Call Centre.
Managed installation of server and back-office solutions, and high volume telephony services.
Vijaya Nirmal (a) John Mason:-
Director: - Operations & Business Development
Vijay, a confident esoteric go-getter always willing to notch up to the pinnacle in life. Eight years of outbound call center management with consistently increasing responsibilities in Process and personnel management, staff development, strategic planning, recruiting and retention training and development, program development and implementation account management and client management.
Proven ability to effectively run a large sales oriented organization and consistently achieve and surpass client goals, plus effective communication and interpersonal skills. Driven to attain high levels of performance through self-motivation, vision, goal setting, confidence and determination to succeed.
Vijay's main domain has been the U.K and Australian market.Vijay has been awarded as the Best Accounts Manager from Infotronics for two consecutives years.
Well! An interesting twist to the tale ....Anit and Vijay happen to be "brothers in arms". Vijay happens to be the elder sibling (Identical Twins)
Smitten by the Call Center bug way back in 2000, Vijay Nirmal started his Call Center career as an entry level Customer support representative with DSQ software (Antarix),
Vijay has been working as Senior Account Manager with Infotronics Pvt.Ltd, one of the leading call centers in Chennai before taking a plunge into directorship with Oceans5.
Backed by a Masters degree in Business Administration from the University of Lincolnshire and Humberside (Hull) U.K, Vijay Nirmal's domain has been the threshold of Vendor Management & Operational Management.
Narayanan.C
Director: - Administration & Finance
Hails from an affluent business family from South India.
Financial Management was one arena that Narayanan (a) Naza always loved to tread. Backed with a bachelor's degree in Commerce from the Bharathidasan University. It was appropriate that Narayan chose to pursue his career in the same realm.
A hard core professional, with 15 years of experience in the sphere of financial administration and Management, Narayanan has orchestrated exceptional analytical and organizational skills with the Call centers he has worked for.
Detail oriented, organized and efficient accounting professional with a strong background in all areas of the accounting systems.. Self motivated individual with the ability to work with miniscule supervision, and could make well thought-out decisions. Well! Three attributes that best describes the person that he is ..... Trustworthy, ethical and discreet. Confident and poised in interactions with individuals at all levels.
Last position held:-General Manager -Administration & Finance(Origin Call Centre)
Dinesh Kumar
Director:- Facilities & Logistics
Dinesh Kumar, the youngest lad in the Directorship of Oceans5 is a confident, go-getter, who has profound experience in handling the logistics and Facilities requisites of the Call Center.
He is multi-faceted and has handled chores that vary from fundamental and complex material management systems, confined to a Call Center. Dinesh is budding personnel with oodles of energy and enthusiasm that has helped him to work all his way up the ladder.
Backed by a Bachelors degree in Commerce, Dinesh took a liking towards Operational Research and Materials Management.
Oceans5 as a formidable outsourcing business solution:-
Is your company introducing a new product, but you're worried you don't have enough customer service representatives to adequately provide customer support? Have you recently launched a massive direct response campaign, but you're afraid that your call center just isn't up to the task? Did your company recently have a product recall or some other problem that resulted in a massive influx of calls and a disruption in your normal business routine? Let's face it, it's hard to quickly and efficiently ramp up the number of agents and add new workstations to your call center overnight. That's why companies are no longer shy about going to contract with the telemarketing outsourcing professionals. There are many advantages to telemarketing outsourcing, not the least of which is that it lifts the burden of worrying about scalability and enables you to concentrate on your core business. "Telemarketing Outsourcing from Oceans5 Lets You Concentrate on Your Core Business"
Welcome aboard to our shores! With us, you get quality - on time, every time. Experience the difference in outsourcing.
Strategically positioned in Bangalore(Karnataka), India, Oceans5 INFOTEL has all the required ingredients of an awesome Call center - Management, Finance, Infrastructure, Technology, Know-how, Talent, Cost-effective resources, Business network and Connectivity - to create that positive impact in the industry.
We offer a full suite of services and solutions to meet all of your telemarketing outsourcing needs. Whether you are looking to outsource outbound telemarketing services or inbound call center services. Our services can be readily adapted to meet your specific business objectives. Not only does Oceans5 have the professional staff you need to handle the unexpected (or expected), it also offers the advanced technology, tools and capabilities to carry out your goals efficiently and cost-effectively -- and keep your customers happy and loyal.
In general, today's telemarketing outsourcing companies offer far better services than they did a few years ago. That's because they have learned that in order to succeed, they have to deliver services that are at least as good, if not better, than those already offered by their clients. Companies that offer telemarketing outsourcing have to run their operations supremely well, simply because they're in the business of providing top notch sales and customer service - that's what they do, their reason for being. Telemarketing outsourcing companies which run shoddy operations tend to not last long, simply because telemarketing outsourcing is very much a word of mouth business. Usually if a client finds that the telemarketing outsourcing company it hired actually hurting its business more than it helped, it not only spells the end of the relationship but also means the loss of several more potential customers.
One of the main advantages of going with a telemarketing outsourcing company is that they're experts at hiring qualified agents. That means right-off-the-bat you get a pool of highly qualified, well-trained and very often seasoned agents who know how to handle all different types of customer interaction scenarios.
Oceans5 hires only high-quality, motivated workers who can make sound judgment calls when interacting with even the most difficult of customers. These agents not only have the basic skill sets needed to deal every type of interaction, they also have the ability to quickly grasp new concepts and tailor their interactions based on your specific business rules or general business philosophy. This is made possible through the company's high quality training program, which involves role-playing exercises, peer tutoring, on-the-job-training and other successful training techniques.
Agents get specific product and service training with skill specific modules including consultative sales training; gatekeeper techniques; customer service etiquette; vocal control and voice quality; effective listening skills; handling a difficult customer situation; rapport building; and more. All agents must pass a final skills certification exercise, assuring a customer's telemarketing team is comprised of professional, knowledgeable and highly qualified personnel. In addition, agents must undergo a re-certification whenever a training module is changed or updated.
As a result, Oceans5 personnel are able to make your customers feel confident and comfortable that they are dealing with a first class operation, which in turn leads to increased sales and improved customer loyalty. Influent not only trains its agents to ensure that they are on top of their game at all times, the telemarketing outsourcing company also employs a rigorous quality assurance process, with all sales digitally recorded and then verified, both voice and data.
Which brings us to another advantage of going with a telemarketing outsourcing company: You get the very best and latest in communications technology. With Oceans5's highly capable IT staff, the company is able to carefully match the appropriate technology with each client's unique challenges. The result is technically advanced, yet tailored solutions for both inbound service and outbound telemarketing and sales.
Perhaps the real allure of a telemarketing outsourcing company lies in its ability to tailor its services to meet the specific needs of each client. Effective and reliable telemarketing outsourcing companies such as Influent take the time to meet with their clients and learn all about their business before going to contract - and before making contact with a client's customers. In fact, this is so important to the telemarketing outsourcing company that its tagline is "Your Business is Our Language."
Our team of professionals comprise of highly qualified Call Center Professionals. From our offshore facility located in Bangalore, India, Our offshore development capabilities allow us to deliver great value to our clients. Furthermore, our emphasis on quality and on Cost-effective Business Solutions would provide reliable, timely services making us the preferred choice of our clients.
At Oceans5, we have an edge over our competitors because of our total reliability, customer focus, and complete accountability to our clients' requirements.
You will find us charged with professionalism and motivated to excel in all our functions that are part of this inspiring field.
Insights into deliverability from Oceans5:-
Oceans5 currently run its Call Centre based on a Turn-key project, At the same juncture we intend to set up our own infrastructure by the mid of 2008. We adhere to the phenomenal marketing mantra "To grow Big -Start small".
Services offered:-
Our services can be used for various business segments to serve the purpose -- lesser overheads, more investments, enhanced information and knowledge support and surplus revenue.
Good composition consumes a lot of dedicated effort and technology. We have an abundant supply of both. Our team gives it all it takes so that the output in the end looks humdinger. We strive to achieve appreciation from our customers. Nothing less will suffice because we believe that a client's admiration for our work is the best remuneration that we can possibly get.
Oeans5 offers a state of art Call Center facility with latest technology and competent personnel, ensuring cost effective solution to meet the inbound and outbound calling requirements. We provide round the clock services and support to our clients and ensure that you reach your customer anywhere and everywhere, anytime and every time. We provide extensive training for the call center agents on the accent and telephone handling skills. Our training covers Accent and conversation skills, Call center etiquette, Internet skills, Sales skills and Technical skills.
Outbound Services:-
 Direct Marketing Campaigns
 Selling Services/Policies
 Up-selling & Cross-selling
 Prospecting & Lead Generation
 Appointment Setting
 Data Cleansing
 Market Research
Value Preposition:-
With regards to Data, Data Cleaning, e mail Capture, Appointment setting: and Lead Generation Oceans5 provides value through:-
 Productive professional telemarketing services supplied by highly trained agents with concise accents.
 Automated back end systems are in place to effectively manage data and track call backs etc.
 Intelligent agents highly trained to a level where they can have business conversations and accurately procure data.
 A management team available upon request to provide timely updates and ensure that campaigns are successful.
 The provision of free, easy to understand reports. Real time reporting can also be supplied upon request.
 The support of our skilled IT team who will deliver data in any format the client requires.
 An independent quality team to check records and ensure accuracy.
 The ability to listen to Oceans5's working calls; in real time from clients own office in the U.S, the U.K, Australia & New Zealand.
 Recorded voice files available on request.
 With regards to e mail capture activity, we are totally convinced of the quality of delivery and offer a unique guarantee. In the event of an e mail 'bounce back', this will be rechecked without charge.
 Details of appointments made during an appointment setting campaign are sent daily to the client by means of a mail merged word document and in MS Excel format. This enables a client to import the information into their CRM.
 Highly skilled Account Mangers handling clientele's requisites and ensuring that the bare miniscule details and intricacies are handled with top notch precision.
Technology:-
Infrastructure
1. 200 seats 3 shift dial capacity
2. 14mbps Dedicated bandwidth
3. 1:1 line redundancy
4. Dell quad core quad xeon servers (10 Numbers)
5. Dell Desktops with environment friendly LCD monitors
6. 3 Layer Sound proofed facility
7. Complete Nortel internal Networking
8. Cisco 4000 series Routers
9. Concerto Aspect Predictive Dialer
10. 98.9 % AMD rate
11. Blended dialer with inbound & outbound capabilities
12. 124kva UPS backup for power failure
13. 124kva Generator backup
14. All Cisco managed switches
15. Live Barge facility for all clients anywhere in the world
16. Highly accurate MIS reporting
17. Dedicated T1 internet bandwidth
Vision:-
To establish and sustain enviable quality standards in the realm of Call centers.
Mission:
Our mission is to focus onto delivering quality on time and every time.
BPO Services are usually tainted with serious quality issues when delivered on time. It calls for a concerted effort to adhere to deadlines while remaining focused onto the stringent quality measures.
Oceans5 INFOTEL has evolved into the current position by the virtue of highly focused business policies, adopting modern tools & management techniques and through policies for retention of talented human resources.
Being an "Equal-Opportunity-Employer", Oceans5 INFOTEL attracts the best of the workforce from the city and far.
We will provide you one of the best work environments in the industry, and also set you on a career path that's solely driven by your own efforts, talent, and dedication. Our compensation package is one of the best in the industry meant to draw, reward, and retain the best talent in our company.
Feedback:-
Oceans5 INFOTEL treats your opinion with the utmost importance and confidentiality it deserves. We would love to hear from our valued clients and employees alike.
In the unlikely event of any discomfort with any of our dealings, methodology or process, please do not hesitate to e-mail us without losing any time. You certainly would be doing us a favor even by criticizing us. We are committed to treating all your feedbacks as positive criticism.
Our clients may e-mail us their feedback to anit@oceans5.co.in
RE: Form filling
Sub: We looking for Back end/Non-voice projects
Hi,
Greetings from Gi-Tech Info Solutions,
Let us take an opportunity to introduce ourselves as Gi-Tech Info Solutions registered firm, has achieved continuous and substantial growth in the field of data entry; data processing; data conversion; form filling; e-books; HTML, XML tagging and coding; Medical Transcription; Email/chat support web design & development and other IT Enabled services. It is located centrally in the city of Visakhapatnam, an industrial coastal city, developing with high pace in IT industry in the state of Andhra Pradesh, INDIA.
We provide services as mentioned above to various companies and individuals around the world at the most competitive rates. We have well trained professionals with various specializations to deliver projects as per Client's time lines with 100% accuracy.
Our area of Expertise:
1. Web designing (Home page designs and web site development).
2. Macromedia Flash Designing, Photoshop imaging
3. ASP, PHP/ My SQL
Data Entry
Data Processing
Data Conversion
Proof Reading
Form Filling/ Form Processing
HTML/XML tagging and coding
Personal Assistant
Bulk Mailing
Microsoft Excel entries
4. Medical Transcirption
Medical coding
Business Transcription
5. Customer support
Email / chat
We therefore request you to outsource any projects, which come under our area of expertise. We will forward our price quotes as per the quantity of work. Please find our profile attached.
Appreciate your support and positive response.
With regards,
Vikranth Barla | Business Development Manager
Gi-Tech Info Solutions
Email:vikranthfocus@gmail.com
Skype: vikranthfocus
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