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Call Center News
Two times gold for CCC Buchare...
Huawei to launch call center i...
Romania: A Good Choice For Mul...
Romania: The 'India'...
Jerusalem becoming call center...
Silicon East...
Business as usual for BPO firm...
Lower salaries small piece of ...
Left Bank Solutions Offers Mon...
NH firms reaching out to Easte...
Indian Outsourcing Boom Just S...
Global Sourcing – a threat o...
Call Center Breathes New Life ...
Offshore guidance...
'Nearshore' is the n...
Jobs Squeeze for Indian Worker...
IT outsourcing goes east...
Canadian IT execs say U.S. pee...
Outsourcing to Romania a possi...
Study: Romania attracts IT out...
Romania leads outsourcing char...
UK Jobs Outsourced to Bulgaria...
Western European Firms Outsour...
China, India, Philippines, Rom...
Nearshore CEE And North Africa...
India's new outsourcing r...
Pro Tech Expands Distribution ...
'Nearshore'--the new...
Taking The World Out For A Spi...
From Bangalore to Bucharest...
'Nearshore' Call Cen...
Western European Firms Outsour...
UK Jobs Outsourced to Bulgaria...
The Romanian Market for Offsho...
India's new outsourcing r...
Romania vies for India's ...
Offshore 2003 Romania...
Population : 22 mil
7th biggest country in Europe
Local Time : 03:32:24
Local Date : 03-Sep-2010

Flight times
New York 8 Hr
London 2.5 Hr
Frankfurt 1.5 Hr

Average MCSE annual pay $12k (incl tax)

Romania vs India:
  • Similar -often lower- cost of labor.
  • With over 2o,ooo IT certifications in 2oo2 Romania surpasses almost all Europe in its IT resource pool creation.
  • The business culture is European and your Romanian partners attitude is European
  • Romania has a history of scientific achievement and technical expertise
    • first romanian build aircraft 1910
    • first romanian designed computer 1961
    • first romanian designed laser 1962

Call Centers Forum

 

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Chat Non Voice project
Adult Chat Non Voice project :- This is a unique program where we provide you unlimited hot leads in real time from interested men for your agents to talk to. We own the sites, merchant accounts, lead generation, etc. Your admins and agents get real time portal to track sales in real time, weekly payments, and $35-$45 per sale commission . Please mail your center profile with website address from your official email ID to callcenterprojects@ymail.com

Be an authorized representative or center of a UK client.
For the first time IN INDIA a UK client is looking to join hands and run their process in a Call center or a with a consultant. Become our authorized representative Our pay outs are best in the industry So What are you waiting for mail me at cr_bpo@yahoo.com cr_bpo@hotmail.com cassandrabpo@gmail.com

Bell with highest payout of $55
hi need centers urgently to dial for Bell and Solo,we offer the best pay in industry for the first time . Payout will be $55 canadian ,mail me at ronnie_in4@rediffmail.com Regards, Raj

Want to work in the Aus region
Hi, As we all know in call center industry time coverage is the most important thing. If you are utilizing all time zones then you are certainly in business. We are offering some of the best process available for Australian region and with reliable clients. Just email us your profile and experience on nwo.solution@gmail.com and we will offer you the most suitable process.

Call Center Solution for Outbound / Inbound required
We cater following solutions and services to Telecommunication domain with strong expertise, Development and Support team, *Call Center Solution: Call Magic - Complete solution for Call Centers *Broadcasting System: Voice Broadcasting - connecting mass in a time! *IP PBX: Voice Delight - Delight your Horizons! *Retail Soft switch : Voice Rider - Retail Soft Switch *Customer Relationship Management : Sugar CRM - complete support for customer relationship management and sales force management system *VoIP Minutes : Quality Real Minutes : Retail VoIP termination for call centers ! *Wholesale VoIP Solution : Billcall - A complete ERM solution for VoIP billing ! Brief features of, Call Magic - a complete solution for Call Centers! Multiple Dialing Methods Automatic Call Distribution Seamless Predictive Dialing Run Multiple Campaigns Simultaneously Dynamic Call Blending(Inbound/Outbound) Supports AMD & SIT Frequency Detection Sophisticated Call Processing Features Call Barging , conferencing Add On, In-Group Features Multiple campaign IVR In-depth Real time reporting Call Recording, Monitoring and Conferencing Multiple Dialing Modes "Real-Time" Statistics and Reports (CDRs) Disposition vise reports Database Integration Do Not Call Filtering Option More then 80 + call centers have installation of our software , including both Domestic and International centers ( Inbound and Outbound ) across India and a couple of centers in Romania , Mauritius , Kenya , Tanzania , Bangladesh as well. Assuring with good Quality and 24* 6 Center of excellence. 24/7 "Centre of Excellence" Awaiting for your kind query , contact us as under sign . Best Regards , Jigs Amin Tele Ph. : +91 79 40016754 , 40016761 Mobile : 09913701639, 09909793575 E-mail : jigar@panamaxil.com Yahoo : Prinss07@yahoo.co.in Web : www.panamaxil.com

RE: Canadian Telemarketing
Good day to you sir Vincent Buonassissi, I am Russel Espino of Global Sky Incorporated. Our team of experienced and highly trained communication and information technology professionals is committed to providing efficient and effective call center service plans to fit your business' requirements. Our call agents constantly undergo call handling and customer service training and development to ensure quality service for maximum results for our clients. Global Sky is an American owned and managed call center based in the Philippines. Global Sky is built on quality infrastructure. Obsessed with quality Global Sky has adopted ISO Certification and Six Sigma standards. We are Philippines based Call Center, providing inbound and outbound Campaign. Our agents are all highly trained in English Speaking with customer support, sales and marketing Experienced. Our goal is to provide you best service possible at very competitive cost. Clients have been impressed with the quality of the lines, the uptime of the campaigns, and the subtle accents of our agents and the Philippines are known for their predominantly English speaking culture, taught to them from first grade. Our agents can come from Fortune 500 companies like Dell, Microsoft, Apple, MCI, IBM etc, We can assure you the same level of quality and performance of a US, Canada or UK call center at offshore rates, and without the distinct accent of an Indian call center. We do inbound customer support, outbound marketing support, surveys, market research, lead generation, chat support, email support, online reporting and more. If you're interested regarding our business proposal you can visit our website or contact us. Thanks! :-) Best Regards, Russel Espino Business Development Officer russel@global-sky.com 877-463-3885

Chat Process
Hi Iam a freelancer and one of the companies wishes to outsource an chat support 24/7 process for an 6 seater center every shift which would be round the clock. Need to fulfill the queries of customers and assist them. Do not waster your precious time if not confirmed about the operations success. Send me your company profile,would send my contact details. brad_trade@hotmail.com Brad Williams

RE: Dishnetwork Weekly payouts
This is another mother fucker who is trying to make fool us on Russel's Name......Mates this is not real Russel who is in dish industry for long time....This is Fake Email address

$750 California Mortgage Leads
We need your best lead for CA Mortgage lead. You will be paid $750 for each Mortgage Lead that closes. You are paid at the time of closing. We have clients that only want the best leads and will pay top dollar. gordonmckenna@aol.com 817-229-4129

Looking for call center fr debt settlement process
Our company mission is to offer you the very best in customer service and negotiation services, making sure your clients get the most out of the program. We are the Nation's Premiere Debt Settlement Company on a mission to help you regain your financial health and protect you and your family. We provide Debt Settlement using completely Legal, Logical and Ethical methods that we have developed over years of experience. If you are searching for a Debt Settlement Net Branch Company, you have found leading experts in the industry that excel at helping consumers get out of debt with our proven credit card debt settlement program. The services we offer yield a straight forward and simple to understand financial game plan that will help you get out of debt in the fastest manner possible. Our Debt Settlement Company's Net Branch solution provides the debt relief that will get you back on your feet, with a payment schedule that you can afford. Imagine what it would be like to be debt free...this is something we have helped people just like you with many, many times. What We Offer Our Affiliates: Custom Programs: We offer debt settlement programs from 12-48 months, allowing you to custom tailor a program to fit your client's needs. Flexibility Counts: You can sell under the Supreme Debt Settlement brand name. From helping to set up your office, to training your sales force, we are your partner every step of the way. We work hard to build long-term relationships with our business affiliates. Additionally, we provide helpful marketing tips and ideas to help you grow your business. We are the complete back end debt settlement administration solution, deeply committed to serving you and your clients with: * Complete package of all contracts and disclosures Including all updates * Regular legal compliance review * ACH set-up with thorough client reporting through Global Client Solution. * A hotline to answer your questions * Segregated accounts that keep you in control - We never take possession of your money. * An equitable split with easily attainable breakpoints * Client pitch (Sales) coaching Full Service Client Set-Up * Supreme Debt Settlement offers a complete back end debt settlement solution. We are in the business to service your clients, allowing you to focus on marketing and sales. Once you enroll your client we will handle the rest by offering: * A welcome call within 24 hours * Courteous and knowledgeable customer service * Online account access * Missing statements collection * Tracking of monthly savings * Some of the best negotiators in the industry. OUR SUCCESS DEPENDS ON YOURS! If you are interested in entering the debt settlement arena and are looking for a turnkey debt settlement net branch office solution, Supreme Debt Settlement is your complete net branch and back end solution.Call Us at (863)588-1239 or write us at affiliate@supremedebtsettlement.com or info@supremedebtsettlement.com to get you started on Net Branch!

Secure Scanning Project
HI EVERYONE HERE COMES SECURE SCANNING PROJECT PROJECT DETAIL: - HARDBOOK TO DOC UPFRONT 3.25/- LAKH RATE RS 8/- PER PAGE MONTHLY BILLING -- Rs. 8 LAKH PROJECT DURATION – 12 MONTHS WORKLOAD PER MONTH – 1LAKH PAGES COMPANY IS PROVIDING 2 SCANNERS AND RS. 10 LAKH SBLC RESOLUTION – 300 DPI MINIMUM BOOKING 1 SLOT (100 PCS) CONSULTANCY – RS. 1 LAKH (RS. 25,000 INITIALLY AND REST FROM 1ST, 2ND,AND 3RD BILLING) YOU HAVE OPTION FOR YOUR PAYMENT (FOR FIRST MONTH) THROUGH SBLC OR RS. 50, 000/- ADVANCE + 2 SCANNER NO NEED TO PAY FULL AMOUNT JUST YOU HAVE TO PAY 40% OF THE UPFRONT AMOUNT AFTER RECEIVING THE COMMERCIAL, SCANNERS AND SBLC PAY REST 60% OF THE UPFRONT AMOUNT VERIFY YOUR SBLC FROM BANK THEN HAND OVER THE REMAINING 60% OF THE UPFRONT AMOUNT LIMITED SLOTS AVAILABLE SO INTERESTED GENIUNE PARTIES MAY CONTACT THROUGH MAIL A.S.A.P. ALONG WITH THEIR COMPANY PROFILE AS WELL AS PAST EXPERIENCE AND PRESENT CONDUCTING PROJECT THANX SUNNY Mail me at: consult_sunny@indiatimes.com consult_sunny@hotmail.com consult_sunny@yahoo.co.in

Need Affiliates to work for us
Hi, Hello All, We a re a 6 year old Debt Settlement Company based in Denver Colorado. We have A rating with BBB and ONLY Debt Settlement company that has been awarded A Gold Star from BBB for having ZERO complaints in 3 straight years. We are looking for Affiliates who are money minded and willing to make a fortune with our company. Details are as follows: Minimum Debt: $10,000 Minimum Debt Per Card: $1,000 Acceptable states: 48 (Except CO and HI) Unsecured Debt ONLY Acceptable Debts: i. Credit Cards ii. Personal Loans iii. Department Store Cards iv. Repossessed Car Loans v. Closed Ended Loans (Such as a one time loan) vi. Pay Day Loans and Cash Call (Has to be under Collection) vii. Business Loans (Cannot be associated with SSN) viii. Utilities in collections and not at address Unacceptable Debts: i. IRS Income Taxes ii. Auto Loans iii. Mortgage Loans iv. Home Equity Loans v. Student Loans vi. Accounts in legal proceedings vii. Summons to court, bankruptcy, already hired a lawyer for bankruptcy viii. Utilities such as: phone, cell phone, electric, cable, gas, unless in collections. ix. Medical Bills Interested Candidates/Companies can get in touch with me in the details mentioned below. We are hiring Experienced candidates from LoanMod, Debt Consolidation, Debt Settlement only. Commissions and revenue flow are the best in the industry. Please contact us for further details. Thanks. Ethan Hunt Manager Affiliate Hiring & Training Crusader Consumer Services 1-888-291-7578 ethan@crusaderservices.com

RE: Inbonds From USA
Dear Greg, 'Telco partner' is an IT and ITes advisory company based in India with our primary business as real estate construction across India and Australia is looking ahead fo prospective business oppurtunities to migrate and provide services from Indian and other Asian callcenters who are registered with us.I have a 10 years track record of providing quality callcenters,software development companies,R & D unit the best of advisory assistant that did helped startups to reach benchmark and also in a short span of time enlisted in National Stock Exchange. Please enlight me on the process that we can provide you quality services for.Kindly mail the requisite details at telcopartner@yahoo.com. We have registered quality centers across India & Australia ready to execute the project.Let us pre-evaluate the contact center for you so that once you are here in India you can interview and inspect the appropriate centers which are customized or skilled for your product/project. We provide you advisory services to get you the contact center(s) that is productive for your company and not only that work as a channel partner(services) to analize,do reporting,manage your companies offshore operations for you,so you get properly updated regularly. Feel free to ask any question regarding your process execution to us through PM and we will be happy to clarify them for you. Yours Sincerely Telco Partner India & Australia

RE: Packet8 Sales Project
Hi, I will surely visit your site. In the mean time you may send your business proposal. regards, Anjan K Mitra anjankmitra@yahoo.com

INBOUND CUSTOMER CARE
Project Overview The agents are required to handle customer queries related to booking and customer care from the calls coming from new customers and returning customers, offering them packages to make them permanent customers etc. This is a work of very high quality. The Singapore Airlines is a very reputed firm to give out its inbound process to the centers for the first time. The centers are to be selected in a specific manner. Project Details No Of Agents : 300 (per shift) Time Scale Of Working : 24/7 with 8 hours of shift Payment Structure : 2 months of payment in advance Payout Structure : Monthly Billed Hourly Payout per hour : $20 per agent Business Procurement Charges : 2lac after sla Royalty : 20% per billing Bonus : Payable over Invoice to agents as per the guidelines Billing Security Provided : After the advance center will get a non-revocable Bankers' Guarantee for another 2.5 years to come. two months billing will be given as advance after sla Slots Available : 6 slots (as in the beginning) regards NAVEEN +917569330092 ONLY FEW DAYS LEFT FOR PROFILES SUBMITTING CONTACT ME ASAP

Captcha IDs Available.
We will provide you a pair of id at the cost of one. In one id you will get $1/1000 entry and in other you will get $0.50/1000 entry plus bonuses. At the same time once you reach a certain amount of entry the payout per 1000 entry will also increase. You can work on both the ids simultaneously and one person can work on both the ids at the same time. The minimum ids you have to take is 5 pair of ids and the cost per pair of id is Rs. 6000. There is a lot of work and regular pay out. We will also create the z purse id for you send all the details to you so that you can withdraw the money anytime and you don't have to pay anything for that. Please revert if you have any queries. Regards, Amit Kumar Mbl:09909933826

RE: Australian Landline Campaign Available
CMSG ltd. offers B2B and B2C Telemarketing & Customer support services. We design customized sales lead generation programs and help desk solutions. Our account teams thrive on business strategy, problem solving, and results . Founded in 2003, the company now employs 140 young highly educated professionals who train and work in dedicated business development teams. The company's ongoing comprehensive training program ensures that we consistently deliver excellent customer service. We subscribe to calling and quality -check programs to 'test ourselves' on a regular basis. A leader in the outsourcing industry in Eastern Europe, headquartered in Sofia, Bulgaria, Communication Management Systems Group delivers quality operations from its state-of-the-art facilities across the South Eastern European region. We rely on the quality of the educational system, the exceptional variety and availability of language skills, and the motivation of our employees to grow and develop. We address both the off-shore and the local markets, where we provide an array of services ranging from customer care, customer feed-back/satisfaction," remind calls" to technical assistance. We operate in English or other languages. INBOUND CALLS: * Reference information servicing. Disposing of all the available information concerning the products and services provided by your company * Emergency Calls-Processing of a "hotline". Temporary (only during campaigns) or permanent lines with 24/7 processing of the calls * Providing assistance for distribution network calls. Receiving the orders from distributors and preparation of a summary of the requests. Receiving orders from end-users and transferring them to the distributors * Promotions-Helping existing clients with details about existing promotions (Set-up call and/or meeting with Agent). * Human Resource--Managing services in the field of selection of job candidates. Processing the inbound calls from prospective candidates. * Technical help desk support-With your help we could train our employees in knowing everything there is to know about your Business and assisting your clients with any problems they may encounter. OUTBOUND CALLS: * Welcome Calls- Greeting your new Clients and thanking them on your behalf for coming on board. This would be a great time to ask them if they need any additional information or support. * Telephone interviews, surveys over the phone, telephone inquiries. We have at our disposal both the technological and personnel resources needed to conduct telephone interviews assigned by your side in the shortest terms and at competitive prices. * Research-Examining the public opinion, studying the degree of satisfaction of the end-customers of companies, marketing studies and demographic profiles. * Satisfaction/Feed-Back Calls-Telemarketing- Examining the opinion of the customers about the products and services provided by your firm, the quality of the servicing, the quality of the goods or services. * Promotions-Conducting promotional campaigns over the phone. Handling promotional campaigns (Announcing Promotion, Set-up call and/or meeting with Agent). * Confirmation -Calls for confirmation of the participation of the customers/employees in events organized by your company. (reservations, organization of trips, visits,team-building, parties) * Human Resource -Managing services in the field of selection of job candidates. Conducting outbound calls toward approved candidates or the execution of preliminary formal selection. * Reminder calls. Reminder about participation in events, advertising, appointments, bills, renewal of the contract/subscription, overdue bills. Please contact me at cmsg@myway.com Best wishes, Christine NIcorici

US INBOUND TRAVEL PROCESS
US Inbound Project We will provide you inbound calls. No third party minutes required to configure in your dialers No minutes charges involved.the calls will be free to you. Average number of calls expected 4 per agent per hour. You will be paid $500 per month. Payment Monthly. Onetime setup charges is 800$ per seat. Minimum seats : 10 Setup charges has to be paid in advance Center need to provide us with recordings when ever needed. Reg fee : Rs 25,000 (one-time fee). Call : 9952076419 Email : gokul@kvinfotech.net Site : http://kvinfotech.net

Final Call for Canadian Outbound Process
The project is about to start so the interested company can grab the opportunity. PROJECT : SET AN APPOINTMENTS FOR THE INSURANCE ADVISOR Minimum seats required : 10 seats Campaign: Outbound Appointment Setting Working Days : Mon-Sat or Mon-Sat with Friday off Working hours : Ideally 10:30am-8pm Canadian Timing(Evening time is More Important) Working Time : Atlantic Time Payout Mode: Can be deposited Directly into your account. For details Contact copakesolutions@gmail.com

RE: DISH Network $200 Per SALE
greetings mr montgomery my name is oliver spinal currently have extensive experience in managing dish network or direct tv and I am interested in your offer please when you can have time or cantacte me thanks oliverespinal071516@hotmail.com



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